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Order & Delivery
Tracking, missing items, delivery delays.
Raise a ticketReturns & Exchanges
Start a return, resize a ring, lifetime exchange.
Raise a ticketProduct & Care
Sizing, materials, REAL STONE™ certificate, polishing.
Raise a ticketPayment & Refund
Failed payment, refund status, GST invoice.
Raise a ticketMy Account
Login trouble, password, Riva Points, gift cards.
Raise a ticketSomething Else
Anything we missed — write to us.
Raise a ticketQuick answers
Frequently Asked Questions
- Free shipping across India. Metros: 2–4 business days. Tier-2 cities: 4–7 business days. Remote pincodes: 7–10 business days. Once your order ships, you'll get an email + SMS with tracking.
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